IT Support For Local Vancouver Businesses:
Are You Searching Online For An IT Support Firm In Vancouver Because Your Company's Network Is Running Slow And Causing Problems But You Don't Know Who You Can Trust To Fix It Fast?
If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT support should be for your small to medium business: 778-650-3490
FREE eBook: How To Hire An Honest, Competent, Responsive And Fairly Priced Computer Consultant
Call Us Today At 778-650-3490
The Cyberattack That Took Down UBC, SFU and 9,000 Other Schools
On May 8, CityNews Vancouver reported on one of the largest education-sector breaches in history: hackers broke into Instructure, the parent company of Canvas, the learning platform used by UBC, SFU, U of T, OCAD, the University of Alberta and roughly 9,000 institutions worldwide.
The hackers — a group called ShinyHunters — stole 3.65 terabytes of data, including names, email addresses, student IDs and private messages. An estimated 231 million email addresses are now in criminal hands.
UBC and SFU told students to log out of Canvas immediately and change their passwords.
Theresia Joseph, CEO of TAVANCA, explained:
"Watch out for any emails that are coming through — not just in the next two weeks, but also in the months to follow."
Why businesses should care:
If UBC and SFU — with dedicated IT and security teams — can be hit through a single trusted vendor, your business faces the same kind of risk every time you start using a new online tool or app (like an accounting system, CRM, or any service you log into through a browser).
Stolen data doesn't get used all at once. It gets sold, traded, and weaponized over many months — through fake password resets, fake invoices and convincing impersonation emails.
Every tool your business depends on is a door that needs to be checked.
Is Your Business Next?
You've read the headlines. Now let's talk about you. A free discovery call is the easiest way to find out where your business stands — and what's worth doing before something like this lands closer to home.
Credit: Jack Rabb at CityNewsVancouver
The Top 7 Reasons Why You’ll Want To Work With TAVANCA
For Your IT Projects, Cyber Security And Support
Our Services
See What Other Business Owners Are Saying About Us…
Compliance Was the Whole Point, and TAVANCA Delivered
Working with TAVANCA means we can actually say our business is technologically compliant, and that matters more than people realize when you are protecting client information every single day. We have systems and resources in place built specifically to guard against external threats, and that certainty was not something we had before.
What stands out most is how responsive they are. A call or an email does not sit there. Timely service was always the standard we held ourselves to with our own clients, and TAVANCA meets that same bar for us.
Plenty of IT companies will say they take security seriously. What we needed was someone who understood our specific licensing and insurance compliance requirements, not just general best practices. TAVANCA does, as they are accessible, competent, and a team we genuinely trust.
Angelo Venetsanos
PresidentVenetsanos Financial Corporation
Vancouver, BC
Expert Support, Tailored to Our Size
We came to TAVANCA through a referral, and we would give that same referral again without hesitation.
The biggest shift for us has been finally having a clear, structured approach to cybersecurity. With TAVANCA's guidance, we now have a comprehensive roadmap and a real understanding of where our efforts should go. For a distributed consulting organization like ours, that has been transformative.
What sets TAVANCA apart is how they approach the work. They are consultative, not prescriptive. They took the time to understand our size, our budget, our BYOD environment, and built recommendations around that reality instead of pushing us toward whatever solution was easiest to sell. They also catch risks we would not have thought to look for ourselves, and they work through them with us, not around us.
TAVANCA does not wait for something to go wrong. Their continuous improvement approach means we are always moving forward, always one step ahead, instead of scrambling to catch up after the fact. That kind of proactive partnership is exactly what we needed.
Peta Williams
ConsultantSOVA Solutions
Maryland, United States
They Built an IT Support Plan That Actually Fit Our Budget
Before TAVANCA, IT always felt like an all-or-nothing conversation. Fix everything now, spend big, otherwise a potential catastrophe. That's not how we work or reality.
What they did differently was build a roadmap with us, tackling the biggest risks first and improving our security over time at a pace our budget could handle. Think going from 30% to 75% protected, but without doing it all on day one. No drama, no pressure, no surprise invoices.
The other thing is they're actually reachable. That sounds basic but it's not. Knowing there's a real IT firm behind us that we can call is what gives us genuine peace of mind.
If you're considering them, here's what I'd say: TAVANCA is responsive, knowledgeable, transparent and there when it counts.
Darren Milne
Partner, Certified Financial PlannerVitality Wealth Management
Vancouver, BC
IT Stopped Being Something We Worried About
Security used to sit in the back of our minds all the time, especially knowing that our systems affect not just us, but our clients too. Since working with TAVANCA, that constant worry has eased. It feels good knowing things are being looked after properly, not just set up once and forgotten about.
What’s made the biggest difference is how present and approachable the team at TAVANCA is. They respond quickly, take the time to explain things in plain language, and genuinely care about keeping everything running smoothly. You never feel rushed or talked down to, just supported. That level of care and attention is rare, and it’s exactly why we trust them with our IT.
Natalia Lobo
Sales Manager Cabinet Painting Vancouver
Vancouver, BC
IT Stopped Being Something We Had to Think About
One of the biggest changes for us since working with TAVANCA has been not having to actively think about IT all the time. We have confidence that things are being looked after, and when there is something we should be aware of, it’s brought to our attention clearly. The decision-making feels simpler, not heavier, which has been a big relief.
What’s also made a real difference is how easy it is to actually get support. Responses are quick, communication is straightforward, and issues don’t linger. There’s a level of proactiveness that means problems are often handled before they become distractions.
Mikael Bingham
Co-Founder Director Cadence Charity Services
Vancouver, BC
Compliance Was the Whole Point, and TAVANCA Delivered
Working with TAVANCA means we can actually say our business is technologically compliant, and that matters more than people realize when you are protecting client information every single day. We have systems and resources in place built specifically to guard against external threats, and that certainty was not something we had before.
What stands out most is how responsive they are. A call or an email does not sit there. Timely service was always the standard we held ourselves to with our own clients, and TAVANCA meets that same bar for us.
Plenty of IT companies will say they take security seriously. What we needed was someone who understood our specific licensing and insurance compliance requirements, not just general best practices. TAVANCA does, as they are accessible, competent, and a team we genuinely trust.
Angelo Venetsanos
PresidentVenetsanos Financial Corporation
Vancouver, BC
Expert Support, Tailored to Our Size
We came to TAVANCA through a referral, and we would give that same referral again without hesitation.
The biggest shift for us has been finally having a clear, structured approach to cybersecurity. With TAVANCA's guidance, we now have a comprehensive roadmap and a real understanding of where our efforts should go. For a distributed consulting organization like ours, that has been transformative.
What sets TAVANCA apart is how they approach the work. They are consultative, not prescriptive. They took the time to understand our size, our budget, our BYOD environment, and built recommendations around that reality instead of pushing us toward whatever solution was easiest to sell. They also catch risks we would not have thought to look for ourselves, and they work through them with us, not around us.
TAVANCA does not wait for something to go wrong. Their continuous improvement approach means we are always moving forward, always one step ahead, instead of scrambling to catch up after the fact. That kind of proactive partnership is exactly what we needed.
Peta Williams
ConsultantSOVA Solutions
Maryland, United States
They Built an IT Support Plan That Actually Fit Our Budget
Before TAVANCA, IT always felt like an all-or-nothing conversation. Fix everything now, spend big, otherwise a potential catastrophe. That's not how we work or reality.
What they did differently was build a roadmap with us, tackling the biggest risks first and improving our security over time at a pace our budget could handle. Think going from 30% to 75% protected, but without doing it all on day one. No drama, no pressure, no surprise invoices.
The other thing is they're actually reachable. That sounds basic but it's not. Knowing there's a real IT firm behind us that we can call is what gives us genuine peace of mind.
If you're considering them, here's what I'd say: TAVANCA is responsive, knowledgeable, transparent and there when it counts.
Darren Milne
Partner, Certified Financial PlannerVitality Wealth Management
Vancouver, BC
IT Stopped Being Something We Worried About
Security used to sit in the back of our minds all the time, especially knowing that our systems affect not just us, but our clients too. Since working with TAVANCA, that constant worry has eased. It feels good knowing things are being looked after properly, not just set up once and forgotten about.
What’s made the biggest difference is how present and approachable the team at TAVANCA is. They respond quickly, take the time to explain things in plain language, and genuinely care about keeping everything running smoothly. You never feel rushed or talked down to, just supported. That level of care and attention is rare, and it’s exactly why we trust them with our IT.
Natalia Lobo
Sales Manager Cabinet Painting Vancouver
Vancouver, BC
IT Stopped Being Something We Had to Think About
One of the biggest changes for us since working with TAVANCA has been not having to actively think about IT all the time. We have confidence that things are being looked after, and when there is something we should be aware of, it’s brought to our attention clearly. The decision-making feels simpler, not heavier, which has been a big relief.
What’s also made a real difference is how easy it is to actually get support. Responses are quick, communication is straightforward, and issues don’t linger. There’s a level of proactiveness that means problems are often handled before they become distractions.
Mikael Bingham
Co-Founder Director Cadence Charity Services
Vancouver, BC
Theresia Joseph
CEO
TAVANCA
Vancouver, BC
A Message from Our CEO:
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.
Your business can save money and time today with TAVANCA’s managed services, network solutions, IT support and more.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.
So, if your company is in Vancouver, TAVANCA can help you today.
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For the work, the people, and the promises we keep.
